Government announcement

Published on: June 23, 2020, under:

Dear clients

We hope you and your families are keeping well in these testing times.

As I am sure you are now aware, the Government announcement today, prohibits us from opening on the 4th July.

Whilst this could change, we have to work on the basis that our opening will be pushed back. Please rest assured that we are ready to open our doors, having spent the last 6 weeks preparing the clinic to be a COVID safe and secure environment and once the Government relax the regulations that we are bound by, we will be ready to welcome you.

We appreciate that some of you will be disappointed at not being able to have the treatments that you have booked in for and we are trying to establish a fair system, to avoid leaving our loyal clients disappointed.

Appointments currently booked

We shall be honouring all existing bookings but moving them back accordingly. For example, if the Government delays our opening by a week, your appointment will be pushed back by a week. If the delay is 2 weeks, your appointment will be pushed back by 2 weeks and so on.

We are in unprecedented times and do not know of another way to keep this fair and equitable and trust that you understand our predicament at these difficult times.

We know that a lot of salons are cancelling bookings until further notice, but we felt that our clients would prefer to have some understanding of when their treatments would take place, rather than a mad panic to book, when the new announcement is made.

Whilst this approach will involve a lot of juggling of appointments, given we have over 8 therapists, each with a large client base, we ask that you bear with us, whilst we work through these appointments.

In the meantime, we will keep our online booking open for you to book future appointments, obviously subject to change.

Please watch this space for updates

Your YOU Beauty team